Shipping + Handling
How to order:
Simply add the desired items to your basket. During checkout you will be promoted to enter: a delivery date, the recipients name, address and phone number, and a complimentary card message. We will take it from there!
Once your order ships you will be notified by email. As we manually enter shipping notifications you may not receive one on busy holidays such as Valentine’s Day.
Want to pick up your order?
Simply select the pick up option under delivery. You will still have to fill out a shipping address but it will be ignored if you select the pick up option. You can specify a time you would like to pick up. Please ignore any shipping emails you get, they simply mean that your order is ready to pick up in store.
Local Flower and Gift Delivery in the Kitchener Waterloo Area
Same day delivery is available for orders placed before 3pm EST M-F. Saturday before 10am EST. CUT OFFS CHANGE DURING BUSY HOLIDAY TIMES. We do not delivery on Sundays unless otherwise stated(Mother's Day etc).
Anything on our website can be delivered in KW and the surrounding area. The fees are listed below. If you do not see the area you wish to deliver in the list then please call the store for a quote 519-886-8588.
Cambridge— 15.00-this is only for Cambridge. We do not deliver to Puslinch etc.
New Dundee -$13.00
Please note that is is our policy to call the recipient before delivery to ensure they are home for residential order. Orders cannot be shipped without a phone number unless they are going to a business(in which case we don't need to call) If you have more questions about delivery policies please visit our Terms and Conditions page.
We cannot guarantee specific delivery times. Recipients are typically asked for a two hour window that they will be home. If you are requesting a delivery to a business you are welcome to request a specific two hour window in the order comments section.
VALENTINES DAY: Please note that we have a limited amount of deliveries we can successfully complete in one day and space is limited. If it is going to a residential address rather than a business we strongly suggest you consider picking up. Home addresses need to be called before delivery which can lead to delays if we are unable to get a hold of the recipient. We also cannot guarantee a specific time for delivery on Valentine's Day. Thank you for your understanding during the busiest time of year.